Privacy Policy

Last Updated: February 25, 2026

Welcome to The Mad Space. We are a Canadian-based print-on-demand platform that transforms creative ideas into wearable art. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Introduction

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please do not use our Service. We are committed to protecting your personal information and your privacy rights.

2. Information We Collect

We collect personal information you provide directly: name, email address, shipping address, and payment information. We also collect usage data via cookies and similar technologies. For creators, we collect design files, creator profiles, and payout information.

3. How We Use Your Information

Your data is used to process your orders, send you updates, improve our services, personalize your experience, manage creator accounts, and comply with legal obligations. We use your information to provide and maintain our Services.

4. Third-Party Services

We never sell your personal data. We only share it with trusted third parties necessary to fulfill your orders: Stripe (payment processing), Gelato (print-on-demand fulfillment), and email providers for transactional communications.

5. Cookies & Tracking

We use cookies to keep you logged in, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your data: SSL/TLS encryption, secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under GDPR, Canada's PIPEDA, and Quebec's Law 25 (Loi 25, SQ 2021 c 25), you have the right to access, correct, delete, or port your personal data. You also have the right to opt-out of marketing communications and to withdraw consent at any time. Quebec residents have additional rights under Law 25 including the right to be informed of any privacy incident affecting your data. To exercise these rights, contact us at privacy@themadspace.com.

8. Data Retention

We retain personal data only as long as necessary: active accounts for membership duration plus 2 years, order data for 7 years for tax compliance, and marketing data until you unsubscribe.

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our website.

11. Contact Us

For any questions about this policy, contact us at privacy@themadspace.com